Terms & Conditions
1. Introduction
These Terms and Conditions govern your use of The Efficiency Co’s website and the purchase of products, services, or participation in events offered by The Efficiency Co. By accessing or using our website and making a purchase or booking, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or making a purchase or booking.
2. Product Purchase Online
2.1 Terms of Purchase
By purchasing products through our website, you agree to:
a. Provide accurate and complete information during the purchase process.
b. Ensure that you have read and understood the product description, including any specifications, requirements, or limitations.
c. Pay the specified purchase price in full at the time of purchase.
2.2 Limitation of Liability
a. The Efficiency Co makes reasonable efforts to provide accurate and up-to-date information and content in its videos, documents, resources, and consultation services.
b. However, The Efficiency Co does not warrant the accuracy, completeness, or reliability of any information or content provided. Customers should use their own judgment and discretion when relying on the information or content for their unique business requirements.
c. The Efficiency Co provides resources, products, advice, and services for informational purposes only. We are not responsible for the implementation or use of our products by the consumer.
d. The Efficiency Co shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use the content provided.
2.3 Intellectual Property Rights
a. The Efficiency Co holds and retains all rights to Intellectual Property in content, materials, resources, and any other materials provided on the website.
b. Customers are granted an exclusive license to use the purchased products for personal or business purposes but do not hold any right to distribute or reproduce the products or content without prior written consent from The Efficiency Co.
2.4 Use of Products
a. Customers agree to use the purchased products solely for their intended purpose and not for any illegal or unauthorized activities.
b. Customers are prohibited from downloading, distributing, or sharing the download links of the products with third parties without prior written consent from The Efficiency Co.
3. Online Purchase Refund Policy
We strive to provide high-quality products and services. If you are not satisfied with your purchase, please contact us within 14 days of purchase for assistance. While refunds are not typically provided for downloadable products, we may consider refunds on a case-by-case basis, taking into account the nature of the product and your specific circumstances.
4. Gift Card and Credit Purchase Terms and Conditions
4.1 Gift Cards
a. Gift cards purchased from The Efficiency Co are non-refundable and cannot be redeemed for cash.
b. Gift cards are valid for a specified period from the date of purchase, as indicated on the gift card.
c. Lost or stolen gift cards cannot be replaced or refunded.
4.2 Credits
a. Credits purchased from The Efficiency Co may be used toward future purchases of products or services.
b. Credits are non-transferable and non-refundable.
c. Credits have an expiration date, as specified at the time of purchase.
5. Shipping Terms and Conditions
5.1 Shipping and Delivery
a. We strive to ensure timely shipping and delivery of physical products. However, we are not liable for any delays or issues caused by third-party shipping providers.
b. The risk of loss or damage to products passes to you upon shipment. We recommend selecting appropriate shipping options with insurance for valuable or fragile items.
6. Event Booking / Ticket Sales Terms and Conditions
6.1 Booking and Registration
a. By booking or registering for an event, you agree to provide accurate and complete information.
b. Bookings are subject to availability and may require payment in full or a deposit to secure your spot.
6.2 Cancellations and Refunds
a. Cancellations made by participants may be subject to cancellation fees or non-refundable deposits, as specified for each event.
b. The Efficiency Co reserves the right to cancel or reschedule an event due to unforeseen circumstances. In such cases, participants will be offered alternative arrangements or a refund, at our discretion.
7. Affiliate Program Sign-Up and Acknowledgement
a. Users who wish to become affiliates of The Efficiency Co must submit a sign-up request through the designated form on our website.
b. By submitting the sign-up request, users acknowledge and agree that The Efficiency Co will review their request and either accept or decline requests via email. The completion of the sign-up request does not grant the user the right to promote our products until an ‘Affiliate Agreement’ has been executed.
c. By submitting the sign-up request, users acknowledge and accept our general website terms and conditions.
8. Complaints and Contact Information
Customers should contact [email protected] for any complaints, queries, or requests related to purchased products and services.
The Efficiency Co will make reasonable efforts to address customer concerns and provide assistance within a reasonable timeframe.
9. Data Privacy
9.1 Data Collection and Usage
a. We value your privacy and are committed to protecting your data. By using our website, making a purchase, or participating in our offerings, you consent to the collection and use of your personal information in accordance with our Privacy Policy.
10. General
a. The Efficiency Co reserves the right to modify, suspend, or terminate any product, service, or event without prior notice.
b. We make efforts to provide accurate and up-to-date information on our website but do not warrant the accuracy, completeness, or reliability of any information.
c. Your use of our website and participation in our offerings are at your own risk.