Meet Pip Redfern, our resident PropTech and training specialist, bringing together real world agency experience with deep knowledge of the systems that power modern real estate businesses. As a licensed real estate professional with a background working alongside leading property technology providers, Pip understands both the front line pressures of agency life and the tools that help teams work smarter, not harder.

At The Efficiency Co, Pip delivers practical, hands on training and support for forward thinking agencies, including in-house proptech implementation, new recruit onboarding programs, and structured training plans that lift confidence, capability, and consistency across the entire team. She is known for her calm, approachable style and her ability to simplify complex systems, making technology feel accessible rather than overwhelming.

Whether she is rolling out new software, coaching team members one on one, or helping leaders embed better processes, Pip focuses on outcomes that genuinely make life easier for busy property managers and business owners. Her guidance is grounded, practical, and always tailored to the way each agency actually works.

But for Pip, it is never just about the tech. It is about people. She is passionate about creating clarity, building capability, and helping teams feel supported as they grow. This balance of technical expertise and genuine care makes her a trusted partner for agencies navigating change.

Outside of work, Pip values time with family and friends and enjoys keeping life simple and balanced. Her down to earth nature, combined with her specialist knowledge, makes her a natural fit within The Efficiency Co and a powerful asset for the clients she supports.